Last Updated February 10, 2024

This Privacy Policy describes how www.bespokeeqbrands.com (the “Site”, “we”, “us”, “our”) collects, uses, and discloses your Personal Information when you visit the Site or engage with us on social media, as well as your own rights to the information we collect.

Information That We Collect

We collect a variety of information from you when you visit the Site or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. The information we collect may include:

Personal Data

Personal data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on the site or any mobile application. You provide some of this information by participating in various activities associated with the site, including contacting us with questions. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from the site or from making purchases.

Derivative Data

Derivative data is information that our servers automatically collect about you when you access the site, such as your IP address, browser type, the dates and times that you access the site, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Cookies are discussed more fully below. Derivative data collected by third-party service providers generally does not identify a specific individual.

Social Networking Data

We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter (X), Snapchat, or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

Mobile Device Data

If you use the site via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

How We Use Your Information

Your information allows us to offer you certain services, including the use of the site, to fulfill our obligations to you, to customize your interaction with our company and the site, and to suggest other services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests, such as providing you with the opportunity to purchase our services and interact with the site.

Legitimate Business Interests

We may use and process your data for our legitimate business interests, which include, among other things, communicating with you, improving our services, enhancing our website, and providing you with the information or services that you have requested.

Performance of a Contract: We may use and process your information to enter into a contract with you and to fulfill our contractual obligations to you.

Consent: We may use your data, or permit selected third parties to use your data, based on your consent to our use and sharing of that data. You may withdraw your consent at any time, but doing so may affect your ability to use our website or other offerings.

As required by law: We may also use or process your data as required for us to comply with legal obligations.

Tracking Technologies

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Website Analytics

We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies (described above) or other tracking technologies to analyze visitors’ use of the site or mobile app to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access the site, you must consent to the collection and use of your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Google Analytics: You can opt-out of having your activity on the site made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about your visits to the site. For more information about Google’s Privacy Policy, please visit: https://policies.google.com/privacy.

Google Advertising: You can opt out of targeted advertising from Google by visiting: https://www.google.com/settings/ads/anonymous

Facebook: You can opt-out of Facebook’s interest-based ads by visiting: https://www.facebook.com/help/568137493302217. You can learn more about Facebook’s Privacy Policy at: https://www.facebook.com/full_data_use_policy.

International Data

Our website is hosted by servers located in the United States. Therefore, if you reside outside the United States, some of your data will be transferred internationally to and stored on those servers. In addition, we may use third-party processors and subcontractors located in the United States. We use all reasonable methods to protect the safety of your data during transfer, including hosting our website on reputable servers and engaging reputable third-party processors. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information in the United States. Note that the privacy laws in the United States may not be as strict as those in other countries.

Data that is provided to us is stored on secure servers. Sensitive data will be encrypted to ensure its safety.

The transmission of data via the internet is never completely secure, and we cannot guarantee the security of data that is sent to us electronically. Your transmission of data to us is at your own risk.

Where data that you have transmitted to us is password protected, you are responsible for keeping the password confidential. You are exclusively responsible for any breaches of your data that result from your own disclosure of or failure to protect your password.

Data Retention

We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of maintaining your account, unless and until you delete your account. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.

We will honor your request to delete your data, as described more fully below, unless we are required by law to retain access to the data. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.

We may retain usage data (that is, data that is gathered by our company or third-party analytics companies for the purpose of analyzing the use of our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data, unless the data is necessary to improve the security or functionality of our website or offerings, or we are legally obligated to retain the data for a longer period of time.

Security of Your Information

We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information you transmit to us.

By consenting to this Privacy Policy, you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.

We will notify you promptly of any known breach of our security systems or your data which might expose you to serious risk.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

VCDPA

If you are a resident of Virginia, you have the following rights regarding your personal data under the Virginia Consumer Data Protection Act (the “VCDPA”):

• Right to Confirm if a Controller is Processing Your Personal Data and to Access Personal Data;
• Right to Correct Inaccurate Personal Data;
• Right to Delete;
• Right to Obtain Copy of Personal Data in Portable Format; and
• Right to Opt-Out of the Processing of Personal Data for purposes of Targeted Advertising, Sale, or Profiling with legal or other significant effects

If you would like to exercise these rights, or if you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Newsletter Privacy

We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell your information to third parties.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority.